BUY BACK / EXCHANGE / REFUND POLICY
At Youngfit Wellness LLP (Hereinafter referred as “Youngfit”), it’s our passion to ensure our
highest quality of our products and ensure satisfaction to you. However, at times even the best of
our efforts doesn’t meet your desired expectations. If for any reason you are not completely
satisfied with the product, you may return it within 30 days from the date of invoice of the
product which should be notified within one week from purchase by either calling us at +91
8334001268 or email at: support@youngfit.in.
The refund policy is applicable only for products in saleable condition, and partially used
products (not exceeding 30%) only if accompanied with an invoice. If at all a product is
observed to have been intentionally damaged or misused the Returns warranty stands void. It is
obligatory upon our Independent Distributors and Customers to exercise the Product Return &
Refund Policy in fairness
Refund/Returns Policy
- If the product is in marketable* condition and is returned within 30 days of invoice date
accompanied by the original invoice 5% of the amount will be deducted towards
handling charges and rest of the amount as refund will be given. - If the product is in Unmarketable** condition and is returned within 30 days of invoice
date refund value will be assessed by Returns Officer and appropriate value will be
given.
*Marketable refers to products that are unopened and sealed.
**Unmarketable are products, which have been opened and seal broken.
Exchange
If you need to exchange Youngfit products you may need to have the original invoice.
Thereafter, the Customer/Independent Distributor shall can exchange the products from the
Youngfit within 30 days from the date of invoice and must submit the following at the time of
exchange and help us in our services:
- Product Return Form
- Copy of Invoice
- Products in original packing and marketable condition
- New product should be of equal or higher value in price
Refunds
Once we have received your product for return we will inspect it and notify you that we have
received your returned item. We will notify you on the status of your refund after inspecting the
item.In the event the return of a Product is duly accepted by Company, the value of such
Product, will be calculated as per point no. 1 & 2 of Refund / Return Policy and will be
refunded to Customer/Independent Distributor either to the bank account provided by the
Customer/Independent Distributor for such refund, or to the payment instrument of the
Independent Distributor from which payment was made. Youngfit shall have the sole discretion
to determine the mode of reversal from the above options. No cash refunds under any
circumstances will be made.
Shipping Cost
You will be responsible for paying your own shipping cost for returning your items. Shipping
costs are non-refundable.In some exceptional cases, if the cost of the shipping is paid by the
Youngfit the shipping cost of the return product will be deducted from the refund amount
Cancellation of transaction / orders
- Cancellation by Youngfit: There may be certain orders that Youngfit is unable to accept
and has the right to cancel such order. Youngfit reserves the right, at its sole discretion, to
refuse or cancel any order for any reason whatsoever. Some situations that may result in
Customer/Independent Distributor’s order being cancelled include, without limitation,
non-availability of the Product or quantities ordered. Youngfit may also require additional
verifications or information before processing any order. If Customer/Independent
Distributor’s order is cancelled, after the payment has been processed, the said amount
will be reversed / remitted to the Customer/Independent Distributor either to the bank
account provided for such reversal, or to the payment instrument from which payment was
made. Youngfit shall have the sole discretion to determine the mode of reversal from the
above options. - Cancellation by the Customer/Independent Distributor: In case of request for order
cancellation, Youngfit reserves the right to accept or reject requests for order
cancellations for any reason whatsoever. As part of usual business practice, if Youngfit
receives a cancellation notice and the order has not been processed, Youngfit may cancel
the order and refund the entire amount to Customer/Independent Distributor within a
reasonable period of time. Youngfit will not be able to cancel orders that have already
been processed. Customer/Independent Distributor agrees not to dispute the decision made
by Youngfit and accept Youngfit decision regarding the cancellation. - Set-off of any benefits availed by Customer/Independent Distributor: In case Company
Customer/Independent Distributor has availed any benefit under any marketing or
promotions provided by Youngfit in relation to the Product for which the order has been
cancelled by the Customer/Independent Distributor or by Youngfit, Youngfit
Customer/Independent Distributor agrees and authorizes Youngfit to recover such benefits
from Customer/Independent Distributor or set-off the same from any refunds to Youngfit
Customer/Independent Distributor.
Reference Notes
- The Youngfit Customer/Independent Distributor must return the product(s) to our head
office personally or by courier. A specific form of return must be duly filled and signed by
the customer and must be sent along with the product to be returned. - Period of return for products is calculated as the number of days from the Invoice Date,
to the date of receipt at Youngfit Office. - Condition refers to the condition in which the stock is received back from the Youngfit
Customer/Independent Distributor as a return. The product can be ‘marketable’ or
‘unmarketable’ depending on the condition of the returned stock as assessed by the
Returns executive at Company Dispatch and Delivery office. - The Product Return Policy does not apply to open packs of literature and videos or other
sales and marketing aids. - Total returns cannot exceed the quantity appearing on the Invoice.
- BV / PV adjustment of Products returned shall be processed in the same Payout. Total
BV of the returned products will be deducted from the returning Youngfit Customer/
Independent Distributor’s account and the sales benefits, incentives or bonuses shall be
deducted from all respective beneficiaries and shall reflect in immediate next payout. - If Youngfit Customer/Independent Distributor return products directly to Youngfit, BV /
PV adjustment shall be done from Customer/Independent Distributor’s payout & any
excess amount paid shall be recoverable from the Customer/Independent Distributor. - The Customer/Independent Distributor who has returned a particular product shall not
be entitled for return of a repurchase within 30 days of return date of the same product
for a period of 30 days from repurchase invoice date.
The return process of a Product may be subject to additional terms & conditions depending on
the nature and category of the Product. Any such additional terms should be specified on the
Website: www.youngfit.in and anyone can contact via email on support@youngfit.in Or be
intimated by Company at the time of purchase of the Product.
Cooling Off:
Should a new Promoter / Independent Distributor choose to terminate the Contract and exit the
business during first 30 days of Joining, he/she will be able to return all the Youngfit Products
and get full refund (as per refund policy).